Gift Wrapping
Gift Wrapping consists of boxing and wrapping your products in high-quality gift wrapping paper before being securely packaged for delivery.
Let us take the stress away!
Please note at checkout if the gift is for a particular holiday!
Delivery Information
COVID-19 DELAYS:
There may be shipping delays with all postal services due to COVID-19. Please email us at hello@lollyhaven.com.au for updates. We appreciate your support during this time.
HOT WEATHER:
Items are packed and bubble wrapped in a standard box and/or satchel; we cannot guarantee that things (i.e. chocolate) won't melt during shipping on hot days. Refunds will not be given due to melted items.
SHIPPING:
Orders are shipped from the Gold Coast in Australia.
Domestic orders within Australia may choose between Standard Post and Express Post. Both options include tracking.
We offer FREE Standard Shipping, including tracking for domestic orders over $90 and under 5kg. (Not available during storewide sales).
We offer FREE Local Delivery for all orders over $30 within Nerang, Gold Coast
We offer $7.50 Flat Rate Local Delivery for all orders over $30 within a 10km radius of Nerang, Gold Coast.
Flat Rate Pricing by weight -
Orders up to 2 kg:
Standard Post: $10
Express Post: $15
Orders between 2 kg and 5 kg:
Standard Post: $15
Express Post: $20
Orders between 5 kg and 7.5 kg:
Standard Post: $20
Express Post: $30
Orders between 7.5 kg and 10 kg:
Standard Post: $30
Express Post: $40
We do not currently have a pickup service available.
All tracking numbers will be emailed to you once your order is shipped.
SHIPPING TIMES:
- Local Delivery - Please expect 1-4 days for your order to be delivered.
- Standard Parcel Post (Australia) - Up to 10 business days + up to 3 business days processing.
- Express Parcel Post (Australia) - Between 1 and 3 business days + up to 3 business days processing.
- International - 10+ business days + up to 3 business days processing. (Not currently available)
